Overall
Effective RTO% = (RTO + 0.8 × undelivered) ÷ (delivered + RTO + undelivered). In-transit & cancelled excluded. Lower is better.
Courier-wise
Per courier per month: Eff RTO% (all) · prepaid share (PP) · orders. Hover a cell for the delivered / RTO / undelivered split. Click a month header to sort.
SKU-wise
Per SKU per month: Eff RTO% (all) · Eff RTO% for COD orders only · prepaid share (PP) · orders. Hover a cell for the delivered / RTO / undelivered split. Click a month header to sort.