RTO Ops Dashboard

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Upload Shiprocket CSV

Export from Shiprocket → Orders → Download Report.
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Re-uploading a month replaces only that month's data.

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Total Orders

Delivered

RTO (Confirmed)

Undelivered

Eff. RTO Rate

Prepaid %

GMV (Order Value)

Net Sales

Daily Eff. RTO Rate Trend

Daily Order Volume

Status Distribution

RTO Rate by Day of Week

RTO Rate by Courier

Volume by Courier

Courier-wise Breakdown

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Top 15 SKUs by Eff. RTO Rate

RTO Share by SKU (Top 10)

SKU-wise Breakdown

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RTO Rate by State

Volume by State (Top 15)

State-wise Breakdown

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Pincodes with Eff. RTO > 25% (min 5 orders)

Pincode-wise Breakdown (RTO > 25%)

Only pincodes with 5+ settled orders shown. Click headers to sort.

State × Courier RTO Matrix

Eff. RTO % — Red > 30%, Orange > 18%, Green ≤ 18%. Min 3 orders.

Gap Analysis & Actionable Insights

Eff. RTO Rate by Order Value

COD vs Prepaid RTO

Checkout Risk vs Payment

Undelivered Outcome Analysis

Orders that went through UNDELIVERED — what actually happened to them?

Actual Outcome Distribution

Outcome by Courier

Courier Re-Delivery Performance

Which couriers are best at converting UNDELIVERED → DELIVERED?

RTO Analysis

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Daily Eff. RTO Rate Trend

Daily Order Volume

Status Distribution

RTO Rate by Day of Week

RTO Rate by Courier

Volume by Courier

Courier-wise Breakdown

Top 15 SKUs by Eff. RTO Rate

RTO Share by SKU (Top 10)

SKU-wise Breakdown

RTO Rate by State

Volume by State (Top 15)

State-wise Breakdown

Pincodes with Eff. RTO > 25% (min 5 orders)

Pincode-wise Breakdown (RTO > 25%)

State × Courier RTO Matrix

Top Problem Pincodes × Courier RTO Matrix

Gap Analysis & Actionable Insights

Eff. RTO Rate by Order Value

COD vs Prepaid RTO

Checkout Risk vs Payment

Undelivered Outcome Analysis

Actual Outcome Distribution

Outcome by Courier

Courier Re-Delivery Performance

Monthly Outcome Trend (Settled NDR Orders)

RTO Analysis