RTO Reco

Courier says delivered back

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Scanned in at the warehouse

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Not received, overdue

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claimed more than the grace period ago, no scan — chase / claim

Not received, within grace

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still inside the scan cadence

Received, courier has not said so

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scanned in, status still in flight / misflipped

Unknown scans

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barcode matched no order

Courier	Claimed	Scanned in	% received	Not received · overdue	Not received · in grace	Received, not claimed	Median scan lag (d)

Day	Claimed	of which scanned	Overdue	In grace	Scans that day	Received, not claimed	Unknown

Order	AWB	Courier	Status	Claimed on	Days since	Order date	SKU	City

Order	AWB	Scanned code	Courier	Status now	Scanned at	Order date

RTO Reco courier says delivered back vs warehouse scan